I’m not saying that Trebla should focus on me the most out of his priorities, but even tho he gets my account back to me, I don’t really care anymore, I have moved on. So yeah, I’m not so fussed about if I get my account back.I am sad to see anyone who has actively contributed to this community leave. I know that it is inevitable that many will leave after the HSC, this site no longer being as valuable for support and their immediate goals. Some will stay and offer to others support similar to what they have received in the past, helping the BoS community to continue and to grow.
I don't doubt that you are feeling distressed and that the problem of your account access is urgent from your perspective. It is not a simple problem, however. Establishing that a user who has lost access to an account is indeed the same user, when methods like password resetting are unavailable, is not simple. For the sake of every BoS participant and the integrity of their accounts, we need to be certain and it takes time to do carry out the relevant checks. Try to see it from Trebla's perspective, where there are issues that are urgent / important for many users to address, and where you are able to participate under this alternative account. You can ask questions, respond to discussions, access resources, and all of that at a time when the HSC exams are occurring and the forums are at their busiest. This is not to say that sorting out your account issue is not important, but it is to say that your participation is impacted only in that it comes under a different account identity and that the urgency of resolving this is less than it would be if you could not participate. Trebla, brent, and all of the Moderator team devote considerable time and energy to BoS. Our goals are to support the community here and that means, at times, that an issue for one user will be a lower priority than an issue that is causing problems for multiple users.
So, I ask: Perhaps you might reflect on whether your decision here is fair, both to the administration / moderator teams and to your fellow BoS contributors? You seem to be saying that you are leaving because your problem has not been addressed fast enough, but sometimes in a community the needs of the many come first. Can you explain why the name under which you contribute is so urgent and important that your unimpeded ability to contribute is insufficient while your problem is considered? Do you think that Trebla should set aside tasks like the marking of the MX1 BoS trial so that it can be returned well before the exam on Friday to sort out your access to a previous account? We've asked for patience. We've not said that nothing can be done, but rather that checks are needed to ensure access is not granted to an account that is not justified. It's just that the community as a whole has needs and our priorities need to be on topics that relate to the HSC exams that are ongoing. I'm sorry that you are hurting and distressed, but I hope you can see why our priorities are what they are. Trebla will get to your situation, but it will take some time.