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'They are currently down. For now you'll just have to work hard' as a response is hardly a 'perfectly valid' response. To suggest that 'not working hard' is the only reason someone would want access to your 'paid' services is ridiculous. You are currently NOT providing a service which people...

That is a pathetic answer from a moderator. I have just paid for a subscription service and would like some more information than that. When will they be returning? Why are they 'down'? What premium services do you actually offer to people who have paid for a 'premium' service?