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  1. D

    This question comes from HSC 2002

    This is going to be a shocking reply and probably too little too late :) A grievance procedure is a pre written/pre determined way of dealing with conflict. It is written/contructed by the business in a general form not particualrly for each concern/case. The concerns of 2 stakeholders...
  2. D

    help????

    re: help chain of command: this relates to the management theories, specifically classical scientific where by the chain of command is long as the heirarchical structure creates a strong division of labour. It can also be applied to behavioural as the chain of command is shorter, it shows who...
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