why is my firefox freezing on start-up? (1 Viewer)

[spin spin sugar]

ughh,, ive been forced to go back to explorer to post this!

basically, my problem is what the title says - absolutely nothing comes up, firefox start page doesnt load, just the browser freezes. tried rebooting and the usual crap, nothing works. wtf is going on? i dont have an antivirus or anything so this is freaking me out.

 

[mr_brightside]

ughh,, ive been forced to go back to explorer to post this!

basically, my problem is what the title says - absolutely nothing comes up, firefox start page doesnt load, just the browser freezes. tried rebooting and the usual crap, nothing works. wtf is going on? i dont have an antivirus or anything so this is freaking me out.

try getting the new version and reinstalling? latest version is 1.0.1

 

[AsyLum]

ctrl + alt + del, make sure firefox.exe isnt running in the processes.

if it is, end it and try again.

Upgrade, then if its still freezing up, it might be a corrupt profile.

 

[spin spin sugar]

tried what u said first asylum, didnt work, so i tried installing newest version... doing exactly the same thing. guhh.

 

[jm1234567890]

tried what u said first asylum, didnt work, so i tried installing newest version... doing exactly the same thing. guhh.

that is strange.....

try these:

- restart computer.

- uninstall firefox then reinstall.

 

[AsyLum]

As a precaution, could you post a hijackthis log?

I think it might've gotten hijacked or perhaps you might have a virus, just as aprecaution, do an online scan and a hijackthis log if you could be bothered

 

[redslert]

could be a corrupted firefox database
you will have to manually delete the hidden firefox directory

first you must save your bookmarks!

C:\Documents and Settings\"YOUR COMPUTER USER NAME"\Application Data\Mozilla\Firefox\Profiles\mg9upm4k.default\

last folder is randomly generated so might have different name...go in that directory and you should see "bookmarks.html"
that's all your bookmarks
make a copy and put it somewhere safe
check that it is the correct bookmarks.html file

now uninstall firefox using the standard windows "add/remove" program in control panel

now go to
C:\Documents and Settings\"YOUR COMPUTER USER NAME"\Application Data\

and delete the entire "Mozilla" folder including everything inside!

reinstall firefox

should work hopefully!

 

[Not-That-Bright]

this used to happen to me with the old version, i used to have to alt+ctrl+del and close all firefox.exe's.....
the new version fixed it tho so i'm surprised.

 

[RCMasterAA]

Have you tried Firefox (Safe Mode)? On one occasion my Firefox just wouldn't start and Safe Mode allowed me to disable the plugin that was giving me grief.

 

[withoutaface]

Use lynx.

 

[MedNez]

ughh,, ive been forced to go back to explorer to post this!

basically, my problem is what the title says - absolutely nothing comes up, firefox start page doesnt load, just the browser freezes. tried rebooting and the usual crap, nothing works. wtf is going on? i dont have an antivirus or anything so this is freaking me out.

Argh !

Go to start > programs > Mozilla > Firefox (Safe Mode)

And see if that opens normally.

 

[malkin86]

If safe mode doesn't work, try going to the Mozilla Firefox Support forum and asking for help - more experienced people can help you there. ( http://forums.mozillazine.org/viewforum.php?f=38 )

 

[spin spin sugar]

for the record guys, safe mode didnt work and then explorer started doing the same thing... im pretty sure it was just some kinda virus? i just reformatted. but thx for helping me everyone <3