I was actually really lucky to find this guy, because had my heart set on some film work experience (for obvious reasons haha) so i was calling around everywhere and either they wouldn't take year 10 students, or i was too late, or they couldn't be bothered and had no idea what i was on about.
I joined an after school film workshop that was running at my school for free and then the presenter/host person there was a filmmaker, so i asked him if he knew any places where i could apply and he asked whether i would want to work with him! And there we go, I went on their website, emailed him and got all forms signed etc.
He said that is was cool to have a work experience student, and I asked whether my friend could do it as well, and he said that he could host her, however he does like to meet the person beforehand.
I would suggest that you email him from his website
http://upstairstudios.com/ and maybe say that 'Kat' suggested you ask him or something.
Good Luck!