$200 Train Penalty Appeal HELP (1 Viewer)

cindy2015

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Hi there,

When on my way to go back home, I tapped-on(I am sure) at Olympic Park train station, the closed gate opened and I passed it to take a train. And I also saw 3 Transport Officers who hold a ticket reader were standing in the train when the door opened. And I knew I had tapped on so I took a seat quietly to wait my turn to check ticket.

But the ticket reader can't recognise my tap on activity and the officer said I have to pay the penalty!!

I can't believe it! The gate has opened! If not, I would tap-on again! And I saw there were officers in the train, if really didn't tap on, no one would be silly to take the train to meet them!

When I transferred at Redfern Station, I tapped-off to check. It charged me full fair and it means no tap-on.

I think this is system's fault, not mine. The officers should check the camera. But anyway lesson learned.

--What can I do now??? Does this impact my credit record an immigration result?
--Could somebody give me a hand?

And I also ask a station staff at Redfern, he said I can write a letter to State Debt Recovery after I receive the penalty letter.




 

sy37

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Appeal it, write what you wrote above it'll 99% get accepted. If this is your second appeal, it probably will not. But they are pretty lenient on first timers.
 

cindy2015

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Appeal it, write what you wrote above it'll 99% get accepted. If this is your second appeal, it probably will not. But they are pretty lenient on first timers.
Thanks a lot for trusting me!
 

obliviousninja

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What you should next time is ask them to call the station to view the cctv? Otherwise id refuse to give them my details
 

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