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Semester 1 Chatter Thread (2008) (2 Viewers)

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stazi

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Re: Semester 1 Chatter Thread

Haha yeah, P&G service is amazing. Someone on OCAU forums once emailed and asked 'is pringles a chip?' and the customer service person spent a few days gathering info from various sources starting from how they're made, to ingredients, to what the definition of a chip is, to give them a customised long response.
 

KarmaKitten

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Re: Semester 1 Chatter Thread

lawl staz. That's awesome!

That's the kind of shit that I like. That is the kind of stuff that creates customer loyalty, imo. Like the time I called up Internode to help me with my adsl and he spent an hour going over it with me.
I now refuse to leave Internode.
 

stazi

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Re: Semester 1 Chatter Thread

currently nothing, but in february, brand management.

brand management is a bit complicated to explain: it's basically managing how you want your brand to resonate with consumers vs. other brands in the portfolio, making sure that consumers perceive it in the same way as intended. It also involves coming up with new products to launch for your brands, and developing advertising plans for existing and future brands. That's brand management in a nutshell.
 

stazi

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Re: Semester 1 Chatter Thread

fOR3V3RPINKKKK said:
good customer relations is a part of marketing
p.s. for consumer goods

customer = woolies/coles, harvey norman, etc.
consumer = us.

internode example is correct though: we're the customers and consumers.
 

bazookajoe

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Re: Semester 1 Chatter Thread

stazi said:
Haha yeah, P&G service is amazing. Someone on OCAU forums once emailed and asked 'is pringles a chip?' and the customer service person spent a few days gathering info from various sources starting from how they're made, to ingredients, to what the definition of a chip is, to give them a customised long response.
That's so stupid, I want an answer now
 

bazookajoe

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Re: Semester 1 Chatter Thread

Also, done like 1000 words. This essay is so stupidly easy
 

CurlyRuby

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Re: Semester 1 Chatter Thread

stazi said:
gingerballs!!!!
haha 2 problems with that statement

a) lack of balls, being, you know, a chick.

b) i'm not a ranga. I have brown hair, but it just has a bit of a red tinge.


And nope, no green vest fp.
 

stazi

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Re: Semester 1 Chatter Thread

I've dated heaps of chicks with balls
 

stazi

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Re: Semester 1 Chatter Thread

omg wtf bbqeer. this thread just isn't what it used to be (1 hour ago)
 

neafoo

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Re: Semester 1 Chatter Thread

my hot water bottle popped :cold:
study in the cold is harder D;
 
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