CieL said:
alita said:
Used them more than 3 months ago. Let me know if you need me to fill in the survey.
Thanks
Ex-Users of Treatments
What specific treatments have you used in the past (please be specific: i.e. brands, container type, whether they were leave-on/rinse-off)?
Sample response: I use Pantene Daily Moisture Renewal jars. I rinse it off after use.
Why did you decide to purchase a treatment?
a) Stylist recommendation
b) Friend/family recommendation
c) Advertising
d) In-store packaging
e) In-store price reductions
f) Hair need (if so, which need)
What did you like about treatments that you used in the past?
What did you dislike about treatments that you used in the past?
What, specifically, made you stop using treatments?
Were the treatments difficult to use? If yes, what specifically was difficult?
When did you use treatments (e.g. in the morning before work, after shampooing and conditioning your hair, at work)?
What would a treatment need to offer to make you use treatments again?
Which form would you desire from a treatment?
a) Non-Aerosol Spray
b) Serum
c) Jar
d) Ampoule
e) Bottle
f) Tube
g) Other (please ask to specify)
What would be an ideal treatment package size for you:
a) 15mL (trial pack/sachet)
b) 50mL
c) 150-200mL
d) 350-500mL
Any other comments/feedback?
Thank you very much for your time. Your responses are invaluable and will be used to improve the treatments strategy for Pantene in Australia.