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Section II - Short Answer (1 Viewer)

michaeljennings

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Hey just wondering, I put down discrimination as a cause for industrial conflict?? could this be correct?? or would it still be under ethical issues? and would i get it wrong? :O
Well the syllabus dot points are:
Management policy, wage demands, working conditions, social & political issues.
Discrimination comes under social issues, but you need to remember that business studies is all about using the exact terms of the syllabus.
If it was worth 2 marks, you might get a mark for explaining it, but i don't think you'd get a mark for the issue =/
 

michaeljennings

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What did you guys do for the second question that went along the lines of "Using an example, explain how a manager could handle industrial conflict" 4 Marks
If i decribed the decisional role and then gave examples how this would reduce industrial conflict would this be ok?
Haha, no.
 

Skriker

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Well the syllabus dot points are:
Management policy, wage demands, working conditions, social & political issues.
Discrimination comes under social issues, but you need to remember that business studies is all about using the exact terms of the syllabus.
If it was worth 2 marks, you might get a mark for explaining it, but i don't think you'd get a mark for the issue =/
OMG I LOVE YOU EVEN MOARE. yes moare haha, I guess I should be fine as it is under social issues which i explained it :D


What did you guys do for the second question that went along the lines of "Using an example, explain how a manager could handle industrial conflict" 4 Marks
If i decribed the decisional role and then gave examples how this would reduce industrial conflict would this be ok?
umm not too sure, I just said If something like by using grevience procedures managers could handle industrial conflicts effectively for example if Employers and Employees have arisen with a dispute the manager can use a grievance procedure to effectively combat the situation or some bullshit like that :)
 

isenseven

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umm not too sure, I just said If something like by using grevience procedures managers could handle industrial conflicts effectively for example if Employers and Employees have arisen with a dispute the manager can use a grievance procedure to effectively combat the situation or some bullshit like that :)
Ohh i got that one wrong then :( haha oh well
 

isenseven

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i answered along the lines of mangers can resolve conflict by performing a variety of managerial roles
y/n?
hup, this is what i did but was more specific on decisonal as a disturbance handler and gave examples of how this could achieved as a disturbance handler and something something
 

Skriker

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hup, this is what i did but was more specific on decisonal as a disturbance handler and gave examples of how this could achieved as a disturbance handler and something something
wait, so do you think my answer would be alright?? :O
 

isenseven

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wait, so do you think my answer would be alright?? :O
Probably more so than mine haha i had no idea so im assuming i'm wrong. Just as mr michael "i got some baulko asian wank fest school" jennings said.
 

hup

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hup, this is what i did but was more specific on decisonal as a disturbance handler and gave examples of how this could achieved as a disturbance handler and something something
idk i didnt just use that
i used first informational and said disseminator
then went on and said decisional and said negotiator and kind of summarised
 

isenseven

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idk i didnt just use that
i used first informational and said disseminator
then went on and said decisional and said negotiator and kind of summarised
Oh well, we both used manager roles so hopefully they are what they were looking for :/
 

michaeljennings

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idk i didnt just use that
i used first informational and said disseminator
then went on and said decisional and said negotiator and kind of summarised
If the question had asked for management roles, it would have definitely specified those terms.
So in this case, the only dot points they're asking for is, 'Responsibilities to stakeholders- reconciling conflicts of interest.'
So you would explain what it means to reconcile conflicts of interest. It says to use an example, so its actually asking for you to make up a hypothetical situation, or use a case study.
Eg. I said that consumers/community wanted businesses to be ecologically sustainable, but owners/shareholders would have problems with this because of the financial costs to them. Hence, at Target a manger proposed that they ban all unenvironmentally plastic bags, and encourage customers to bring their own, or charge 10C for a biodegradable bag. And the problem is solved.
 

Skriker

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If the question had asked for management roles, it would have definitely specified those terms.
So in this case, the only dot points they're asking for is, 'Responsibilities to stakeholders- reconciling conflicts of interest.'
So you would explain what it means to reconcile conflicts of interest. It says to use an example, so its actually asking for you to make up a hypothetical situation, or use a case study.
Eg. I said that consumers/community wanted businesses to be ecologically sustainable, but owners/shareholders would have problems with this because of the financial costs to them. Hence, at Target a manger proposed that they ban all unenvironmentally plastic bags, and encourage customers to bring their own, or charge 10C for a biodegradable bag. And the problem is solved.
so would this be ok? if i said If something like by using grevience procedures managers could handle industrial conflicts effectively for example if Employers and Employees have arisen with a dispute the manager can use a grievance procedure to effectively combat the situation or some bullshit like that ??
 

michaeljennings

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so would this be ok? if i said If something like by using grevience procedures managers could handle industrial conflicts effectively for example if Employers and Employees have arisen with a dispute the manager can use a grievance procedure to effectively combat the situation or some bullshit like that ??
Umm, i think question 21 was specifically focused on business management & change, and employment relations was another question.
So i'm not sure if you would get full marks for that, but if you did some form of explanation you would probably still get some marks.
 

hup

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If the question had asked for management roles, it would have definitely specified those terms.
So in this case, the only dot points they're asking for is, 'Responsibilities to stakeholders- reconciling conflicts of interest.'
So you would explain what it means to reconcile conflicts of interest. It says to use an example, so its actually asking for you to make up a hypothetical situation, or use a case study.
Eg. I said that consumers/community wanted businesses to be ecologically sustainable, but owners/shareholders would have problems with this because of the financial costs to them. Hence, at Target a manger proposed that they ban all unenvironmentally plastic bags, and encourage customers to bring their own, or charge 10C for a biodegradable bag. And the problem is solved.
ill just type my answer lol

managers can resolve a conflict by adopting a variety of managerial roles. Take for example, if employers decided to retrench part of its workforce and employees resisted this change. Firstly, a manager could perform an informational role in acting as a disseminator. In doing so, employees would be notified with appropriate information of the change so employee understanding of the need for changed would be improved. Then, the manager could perform a decisional role. By acting as a negotiator, a manager could effectively reach a compromise, for example, offering flexible working times rather than completely laying off staff. This therefore allows the manager to effectively reconcile conflicts of interest, and hence resolve a conflict.
 

michaeljennings

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ill just type my answer lol

managers can resolve a conflict by adopting a variety of managerial roles. Take for example, if employers decided to retrench part of its workforce and employees resisted this change. Firstly, a manager could perform an informational role in acting as a disseminator. In doing so, employees would be notified with appropriate information of the change so employee understanding of the need for changed would be improved. Then, the manager could perform a decisional role. By acting as a negotiator, a manager could effectively reach a compromise, for example, offering flexible working times rather than completely laying off staff. This therefore allows the manager to effectively reconcile conflicts of interest, and hence resolve a conflict.
Well the focus of the question shouldn't be management roles.
But in saying that, i think you could get full marks because you've explained how conflicts of interest are reconciled & given a hypothetical example, which is what's required of the question. And markers always reward whats there, rather than taking marks for what's irrelevant/wrong.
 

hup

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Well the focus of the question shouldn't be management roles.
But in saying that, i think you could get full marks because you've explained how conflicts of interest are reconciled & given a hypothetical example, which is what's required of the question. And markers always reward whats there, rather than taking marks for what's irrelevant/wrong.
yew

i thought the marketing question was hardest cause it was kind of specific in asking how everything could help them determine their target market
what did you put down?
 

michaeljennings

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yew

i thought the marketing question was hardest cause it was kind of specific in asking how everything could help them determine their target market
what did you put down?
Haha yeah, those questions were a bit difficult.
I was pretty stumped at the first question (don't quite remember what it was now), but it was worth 2 marks, and i wasn't sure what to put. So i just briefly outlined the market research process, and how it could be used to determine the demographics & psychographics of the local residents, and hence determine the target market.

Then primary data: survey of locals to find how often they used hairdressing services, what services they required, as well as taking note of their age, gender lifestyle etc to determine the target market.

Secondary data: Sourcing census material or data from the local council which would provide information on demographics of the locals in terms of age, gender, income, so that they could determine which demographics were dominant in the town and hence target them.

And for the last question i analysed price skimming
 

hup

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Haha yeah, those questions were a bit difficult.
I was pretty stumped at the first question (don't quite remember what it was now), but it was worth 2 marks, and i wasn't sure what to put. So i just briefly outlined the market research process, and how it could be used to determine the demographics & psychographics of the local residents, and hence determine the target market.

Then primary data: survey of locals to find how often they used hairdressing services, what services they required, as well as taking note of their age, gender lifestyle etc to determine the target market.

Secondary data: Sourcing census material or data from the local council which would provide information on demographics of the locals in terms of age, gender, income, so that they could determine which demographics were dominant in the town and hence target them.

And for the last question i analysed price skimming
is internet acceptable for secondary?
i put down internet to read local reviews and see what local people like about existing/want to see in hairdressers
last q was not too difficult but bro the q specifically said sluts are worried about the other hairdresses and want to quickly establish marketshare so i used price penetration
 

Skriker

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Umm, i think question 21 was specifically focused on business management & change, and employment relations was another question.
So i'm not sure if you would get full marks for that, but if you did some form of explanation you would probably still get some marks.
i was asking for the question about giving an example of how managers can reconcile conflict with two stakeholders lol :) would it still be ok?? haha
 

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