Hi people! I'm sure a lot of you are still looking for a formal dress.
Here's a word of advice from me: don't go to the formal dress shop (Mink) in Westfield Hornsby. That formal dress shop has the WORST service ever! The sales person is absolutely horrible and rude!
I ordered this formal dress in mid July this year and on the receipt, the sales (let's refer to her as XXX from now on) wrote down I could get the dress by mid Aug. So I called the shop, and XXX said, "Yeah it should be here by next week". After a week, no dress. So I called again, and the person said the same thing to me.
August's gone, September's here already. Finally I received a call, saying that my dress is here. With great excitement, I went to the shop and tried the dress on again. This time, the dress felt really tight and from what I remembered, it wasn't as tight! So I tried on the another dress in the same style and in the same size and that one fit perfectly! I told XXX and she measured the length of where it was tight. And guess what? The dress I ordered is around ONE INCH less than the other dress (the dress that I felt comfortable in). I don't think XXX believes me, and she kept on saying "it looks the same to me.. blah blah blah..."but measurement says it all. She said she'll send both dresses back to the factory. I asked her, "how long would it take?". and she said "don't know. they have to measure it, correct it...".
Normally what would you do? Ring the factory up and ask them! What did she do? NOTHING! She only rang the factory up and ask them when my dad demanded her to. (and SHE said the dress should be back next Monday)And not one word of apology came out of her mouth! Not one! After all, my dress came late and now it's smaller than the original size, she really should apologise! Her attitude has a major problem. She provides the worst kind of serivce you can ever imagine. Actually, I won't even call that a service. That shop is just a total nightmare.
SO people, if you don't want to get frustrated like me, take my advice, don't go to that shop.
Here's a word of advice from me: don't go to the formal dress shop (Mink) in Westfield Hornsby. That formal dress shop has the WORST service ever! The sales person is absolutely horrible and rude!
I ordered this formal dress in mid July this year and on the receipt, the sales (let's refer to her as XXX from now on) wrote down I could get the dress by mid Aug. So I called the shop, and XXX said, "Yeah it should be here by next week". After a week, no dress. So I called again, and the person said the same thing to me.
August's gone, September's here already. Finally I received a call, saying that my dress is here. With great excitement, I went to the shop and tried the dress on again. This time, the dress felt really tight and from what I remembered, it wasn't as tight! So I tried on the another dress in the same style and in the same size and that one fit perfectly! I told XXX and she measured the length of where it was tight. And guess what? The dress I ordered is around ONE INCH less than the other dress (the dress that I felt comfortable in). I don't think XXX believes me, and she kept on saying "it looks the same to me.. blah blah blah..."but measurement says it all. She said she'll send both dresses back to the factory. I asked her, "how long would it take?". and she said "don't know. they have to measure it, correct it...".
Normally what would you do? Ring the factory up and ask them! What did she do? NOTHING! She only rang the factory up and ask them when my dad demanded her to. (and SHE said the dress should be back next Monday)And not one word of apology came out of her mouth! Not one! After all, my dress came late and now it's smaller than the original size, she really should apologise! Her attitude has a major problem. She provides the worst kind of serivce you can ever imagine. Actually, I won't even call that a service. That shop is just a total nightmare.
SO people, if you don't want to get frustrated like me, take my advice, don't go to that shop.
