I hate it when customers give me shit for things being in the wrong places.
We have a DVD rack, and there were about 6 Harry Potter DVDs. 3 on the left, 3 on the right. There was also some other DVD behind the HP dvds on the right. Some fat woman with her kid picks up a HP DVD from the right side. The price tag has the ITEM DESCRIPTION, and the PRICE FOR THE NAMED ITEM.
When the HP dvd scanned up as triple the price as the tag it was under, she was like, wtf? I went a LOOKED at the tag, it the price was for some other shit movie which was behind the HP dvds on the right that have been misplaced by most likely, another customer. The correct price was on the LEFT.
She then continued to rant on about how I AM the one misleading customers, and that she should get it for the price it was tagged under.
That pissed me off. It's always MY fault for EVERYTHING that happens in the store because we are the ones that are dealing with the money transaction.
I then told her that I AM NOT the one that does the tickets, nor sets the price the dvds are sold, nor will I override the price because I will get in deep deep trouble, and that if she bothered to read the item description, none of this would of happened.