The Woolworths Thread (6 Viewers)

Xantios

Member
Joined
Aug 18, 2012
Messages
51
Gender
Undisclosed
HSC
N/A
Is there any way to identify which roll cage number LTO stock is currently in?
Not directly. The easiest way is to be in 5, 5, 8, 2 (scan out of LTO), and scan the cage. Enter the reference number of the item and it'll tell you if it's in the cage or not. It's not ideal, but it's still much easier than trying to visually search the entire cage.
 

nanakid12

Member
Joined
Jan 25, 2009
Messages
742
Location
St Kilda
Gender
Undisclosed
HSC
1999
Sounds shit. Just do what our CSM does and scream at him in front of everyone lol.

Are other people allowed to save transactions from a big register so customers can buy smokes? I have always done it but CSM told us we aren't allowed to anymore.

I can understand why... it's slow to save, then slow to reload the transaction at the smoke counter, and holds everyone up. Apart from that, I don't see the harm in it. But he says that we will get in trouble from upper management for doing so... I don't think this is correct. Anyone verify?
 

BSammy

Member
Joined
Oct 4, 2009
Messages
658
Gender
Male
HSC
2003
Sounds shit. Just do what our CSM does and scream at him in front of everyone lol.

Are other people allowed to save transactions from a big register so customers can buy smokes? I have always done it but CSM told us we aren't allowed to anymore.

I can understand why... it's slow to save, then slow to reload the transaction at the smoke counter, and holds everyone up. Apart from that, I don't see the harm in it. But he says that we will get in trouble from upper management for doing so... I don't think this is correct. Anyone verify?
has your store had trouble with saved transactions not being recalled?

like I haven't heard anything about that, but if people are saving transactions and they aren't being recalled people could be getting away with some shit.

i make sure the person at the service desk knows when i'm sending a saved their way. or i walk the customer to the service desk myself.

not recently tho, i haven' been on front end for a while (it's been lovely)
 

nanakid12

Member
Joined
Jan 25, 2009
Messages
742
Location
St Kilda
Gender
Undisclosed
HSC
1999
Nope, never had such a problem. Saved transactions always get recalled, so I'm not sure what the problem is...

Yeah I've always thought of that as a possibility but i don't think it's ever happened... I always walked the saved transaction to the service desk...

I bet it would be great! What department are you?
 

FrontendFreak

Member
Joined
Feb 28, 2015
Messages
49
Gender
Male
HSC
2012
Our express is connected to smokeshop so we can save from express, but when the customer has their groceries in the trolley, I.e on a main register, we do not save for them. Just for security measures. Normally we don't have unrecalled saved transactions that have actually been stolen, Nevada we control this.
 

harry1701

New Member
Joined
May 18, 2014
Messages
7
Location
Queensland
Gender
Male
HSC
2008
Not directly. The easiest way is to be in 5, 5, 8, 2 (scan out of LTO), and scan the cage. Enter the reference number of the item and it'll tell you if it's in the cage or not. It's not ideal, but it's still much easier than trying to visually search the entire cage.
Didn't even think of that, thank you.
 

Tiajc

New Member
Joined
Nov 22, 2008
Messages
6
Gender
Female
HSC
N/A
Hey guys, have just been made a supervisor. Was wondering how do u fix if an operator has hit cash but customer wants to pay by card.


Sent from my iPad using Tapatalk HD
 

nanakid12

Member
Joined
Jan 25, 2009
Messages
742
Location
St Kilda
Gender
Undisclosed
HSC
1999
I think they might have fixed it now, but to get out of it when you went into it by mistake you have to press the same tender type twice to cancel it. Look up Tender Swap document on storenet it will have the deets :)
 

Tiajc

New Member
Joined
Nov 22, 2008
Messages
6
Gender
Female
HSC
N/A
Thanks a lot, I'll do that.


Sent from my iPad using Tapatalk HD
 

FrontendFreak

Member
Joined
Feb 28, 2015
Messages
49
Gender
Male
HSC
2012
Is that when you make a mistake doing the tender swap!? Because I've done that before and it DID NOT LET ME DO ANY THING but now that I know this, I'm far less reluctant to try it out...
 

FrontendFreak

Member
Joined
Feb 28, 2015
Messages
49
Gender
Male
HSC
2012
So say for instance you accidentally press cash on the tender swap instead of EFT, the you just press can again for the same amount??
 

Users Who Are Viewing This Thread (Users: 0, Guests: 6)

Top