SS-champion
Member
Staggered express lanes are the ultimate and I did actually cry when we lost them with the refurb. People actually liked serving on express, working with your friends, easier for customers (1 queue) and much easier for express alerts!!Okay, my store is nothing like this. But having staggered express lanes does encourage us to serve.
We used to have 6 staggered attached to the service desk, then we changed to 4 "piggy back style" express, 5 self-serve and a detached smoke shop/service desk.
Check out the diagram I drew: