argh that is just so evil, i've wondered a couple of times about refunds which may not even hav the original product in it....but we're just too busy in a supermarket to do that sort of thing.Some guy brang in a PC stating he had just bought it second hand and it woudlnt work. We opened it up and found it full of text books.
lol i would've loved to see the look on the guy's face when u opened the box!