ohhhhhh Lynn was mad today.
Lynn is currently broke and has not been paid yet. However, Lynn is in possession of a $20 SAM voucher ("Redeemable at any SAM food outlet, including SAM Spot, SAM Shop and SAM Bar") and decided to use that to try and buy 4 arancini's today.
cashier: "Um, I'm sorry but I've never seen one of these before, and we haven't been briefed on it *girl confers with manager, who blissfully ignores the "valid at all SAM food outlets" bit* so sorry, you can't use it here"
Gah. Lynn went to SAM Central to try and get it sorted out. Two phone calls later (the lady at SAM central was REALLY nice, I could tell at least one of the people she called up was very aggressive/defensive/all the things people shouldn't be) she says she's going to email the head of the food court, and hopefully by the end of the week the SAM food staff will be briefed on the voucher.
And then maybe, just maybe, I'll be able to use my voucher to buy food.
Gah. Freakin' SAM. And freakin' stuck-up Marxines manager. I don't like him at all. Not just because of this - he ruined one of my quiches once because he was being stupid with the paper bag, and it fell on the floor. They gave me another one, but not once did he say sorry or even tell me they'd replace it... zero communication. Zero customer service... ok so that's a bit much to ask for, but what about basic human decency?
I stood in the "long" queue at Marxines today, just to avoid being served by him.