attn: shit customers - stop coming in when i'm in charge. i had so many in a row the other day, it was ridiculous. it never happens on any other shift but mine.
special order people - if your name isn't coming up in my system, you've probably ordered it somewhere else. i can't really help you if you can't remember what book it was (if you could i would certainly do all i could to find out what happened), and it was ordered in 2008. i may have been able to help you with it two years ago.
teachers/librarians buying school books - dont get angry at me when i can't tell you everything you want to know, i'm not in charge of school orders. also, if we don't have it on the shelf, i can't make it materialise out of thin air, so don't give me a blank look that says 'well what are you going to do about it'. i've already told you i can see if i can order it.
people in general: please be a little more patient when there are only two staff members in the store, one being me, another being obviously new and in need of help.
today i was serving a customer and my coworker needed help with a preorder so i told her how to do it, then the phone started ringing and i asked the woman if she minded if i asked the customer on the phone to hold and she got all huffy. fuck off, it would have taken me literally two seconds to say 'can you hold please'. i seriously doubt you had anywhere better to be, fat bitch. grr she pissed me off, i've never had a person get angry because i had to help a new staff member. as if she couldn't have waited another second.