Rules for Customers (1 Viewer)

[CieL]

I pulled a little kid out of the path of some broken glass once and his mother went apeshit at me for touching her little angel like I was some pedo (I was 15 ffs), and how dare I presume to discipline HER child and bla bla bla. Wtf. Maybe if she had paid more attention to her little boy and less to deciding which colour hair dye to purchase she would have seen him before I did.

Gosh. People like that should never reproduce.

I would of possibly went apeshit at her telling me off for doing something good.

Like this other time I was on a break outside and I yelled at this woman who couldnt control her kid, and the kid was running around the carpark and across the road.. and she couldn't catch up cos she was fat.. and I had to run and catch the boy and escort him back with him hugging my leg =.="

 

[greekgun]

Gosh. People like that should never reproduce.

I would of possibly went apeshit at her telling me off for doing something good.

Like this other time I was on a break outside and I yelled at this woman who couldnt control her kid, and the kid was running around the carpark and across the road.. and she couldn't catch up cos she was fat.. and I had to run and catch the boy and escort him back with him hugging my leg =.="

Id be running and hugging my saviours leg if i were being chased by a fat mum.

 

[Lizakith]

Id be running and hugging my saviours leg if i were being chased by a fat mum.

hahaha i lol'd

Rule: No need to apologise for 'bothering us' we're here so you can call us, it's not a bother.

 

[AndromedaAiken]

Me too.

I don't like green bags when:
1. The customer just buys it. You have to find scissors to cut them open. Or get red marks on your fingers from tearing the seal apart.
2. They don't sit well on the plastic bag rack.
3. They're pretty high so when you pack on the counter you gotta peer over it [unless you're a yeti]
4. When the customer doesn't hold it up for you and it flops everywhere.
5. When the customer doesn't wash it.
6. When the customer stuffs about 10 bags into one. You pull the first one you touch out and the rest spring out over the floor and over the counter.
7. It is much much much much slower than packing in plastic bags.
8. When the customer has a enviro bag that folds and zips up... and hands them all to you zipped up. Waste of time.
9. They expect you to pack a lot in an enviro bag. I don't mind the occassional lift, but lifting a $300 bill's worth of enviro bags repeatedly over several shift kinda kills my arms and back. Especially when they DEMAND you to fill them up.
10. This list can seriously go on forever with my hate of "enviro bags".

Me too. I dislike the green bags. I've found a new respect for them today after a colleague "challenged" me to fill them up nicely and fully hehe. It was fun but I hate it when they're all crumpled and when the bases (that black thingy at the bottom) are removed. I can't stand the damn thing on my rack! CieL, one colleague taught me a way to remove the seal without your fingers. Pull the two straps apart, the seal will come off. It does take some effort and the seal WILL fly so watch it. Yea and I hate the heaviness of the green bags. A worse thing would be a customer who comes in with bags with no bases and aren't green bags. They are so floppy. SERIOUSLY, how do you expect me to be quick when your bags are the one causing me the problem in packing?!

 

[CieL]

CieL, one colleague taught me a way to remove the seal without your fingers. Pull the two straps apart, the seal will come off. It does take some effort and the seal WILL fly so watch it.

Depends on which bags you sell.
Yes, the green one with the company logo on it has a very thin and fine piece of plastic seal..

However, the coloured ones without the logo has a dead lock seal which is about 4mm thick and can't be opened without scissors =S

 

[Mark-AJ]

Deadlock seal?

So not even a Sonic Screwdriver can open them?!

=]

 

[jirwin]

Depends on which bags you sell.
Yes, the green one with the company logo on it has a very thin and fine piece of plastic seal..

However, the coloured ones without the logo has a dead lock seal which is about 4mm thick and can't be opened without scissors =S

u dont need scissors .

place ur pen thought the loop and just twist ur pen around so the plastic twists around it. eventually it snaps.

 

[shinji]

Dear customer:

please do not insult us by saying that we are very "disorganised" in the morning. We try to do everything we can to get everything up and running.
2 people opened seafood & deli. 1 new person doing opens for a trial wasn't going that great; so i had to come in 2 hours earlier (interrupting my sleep). And due to the weather, basicallly had a rush all day. So crap. =/



Also another rule. SPEAK UP!. If i cannot hear what you say, then I don't knwo what you want to order. I cannot (as much as i would like) read minds.
Seriously. this lady was like *points at some ham* .... i guess champagne she nods her head. .
..
i wait for her to tell me how much.
she doesn't say. So I ask her how much. I grab x amount, Then she goes "no no no! THIS ONE!"
i stare at her blankly ... and i basically had to guess every thing in the window ..going over the right product once or twice.
I really wanted to grab the knife off the bench and stab her. >O
--
another story:
don't be pissed off at me, because you told me to wait there while you ask your partner / wife / whatever what you needed and I serve smoeone else because you were taking to the demonstration person.
There are OTHER people waiting to be served besides you. If you tell me to wait, and walk away and talk to some demo person, look at other stuff, etc. I am going to serve the next person. Simple. We're overworked and understaffed. I'm not going to make jobs harder for me.
--
If i'm the only person apparently serving in the department and there's 1 or 2 other people waiting, then don't ask me to slice some meat to ur specifications. I can keep up with 1/2 people waiting.. but not if you're going to be difficult and want me to slice meat for you.
Another thing; don't get pissed off at me, because there is $4.75 of ham left in the container, and u wanted $5 cut freshly. If you want it freshly cut, just ask. Don't make some disgusted look at me. Lady goes "i awnt $5 of light ham". I go "that should be enough there, i'll weight it up for you" she goes " i don't think that's enough, iwant it cut freshly". I ask slicer when it was cut. she said like 30minutes ago.
I weigh it up and it comes to 4.75.
i ask if that's alright, and she just gave me the most DIRTY look ever. basically death staringm e. and then eyah/

Argh.
customers annoy me >=/


Seriously, customers like this should be shot. .. survivors should be shot again.

 

[supercalamari]

1. Don't ask for more then $80 cash out, my stupid POS system won't let me do it without manager approval, which is painful
2. Don't ask for burgers without stuff. Pick it off yourself, lazy!
3. CLEAN UP YOUR GODDAMN MESS. I LOATHE BEING THE ONE STUCK ON DINING ROOM.
4. If you vomit all over the place, have the courtesy to tell us.
5. If there's a wet fucking floor sign, don't pretend to trip over.
6. If I give you change in smaller currencies, get over it.
7. DON'T COME UP TO THE COUNTER NOT KNOWING WHAT YOU WANT.
8. DON'T CHANGE YOUR MIND HALFWAY THROUGH.
9. DON'T ARGUE WITH ME, I DON'T DETERMINE COSTS OF FOOD.
10. No, you can't have your goddamn drink without ice!

WHAT A BRILLIANT THREAD...

 

[^CoSMic DoRiS^^]

some from today...

1. OMG I cannot change the rules for you. I have checked and double checked with my supervisor - I was correct the first time, and yelling at me is not going to make the answer change. Complain all you want, I've told you what your options are, get over it.

2. I can only work with the information you give me. If I ask you something and you don't tell me the right answer or leave things out...well, I'm not a mind reader, most of the time I'll figure it out but it's less painful for both of us if you just answer me correctly the first time.

3. Related to #1, if you are having a simple technical issue, I will help you to fix it. If you are having a difficult/obscure technical issue, I will try to help you fix it and then direct you to the people who are actually paid to deal with it if I can't. If they can't help you there's nothing we can do. Repeat: NOTHING. I mean it.

4. Don't expect a refund if you don't deserve one. Some people seem to think they can be refunded just because they want the money back, it doesn't work that way, there are rules. And I'm not going to break them just for you.


aaaaargh. stress. Most people are okay its just you get heaps that will not accept an answer no matter how many different ways you word it. Especially if its to do with money, which is understandable but annoying when you explain it 2435097602 times and they still argue with you.

 

[CieL]

aaaaargh. stress. Most people are okay its just you get heaps that will not accept an answer no matter how many different ways you word it. Especially if its to do with money, which is understandable but annoying when you explain it 2435097602 times and they still argue with you.

Heh.. and to imagine not so many posts ago you were saying how you loved your job and you haven't a single problem =p

 

[^CoSMic DoRiS^^]

Heh.. and to imagine not so many posts ago you were saying how you loved your job and you haven't a single problem =p

hahaha i know right. It's pretty okay, but you do get tired of saying the same thing over and over and over only to have them go "but i want it now". fuck off, you can't. lol.

 

[supercalamari]

Ok, here's some more rules for the customers who come into work whenever I'm on the floor.

11. Supervise your DAMN KIDS. Do I look like a babysitter? Maybe I do, but I detest children. Don't expect me to clean up after them either.
12. If you give me a note, once I've already opened my cash register DON'T try and give me coins. It confuses me, I'm not all that clever.
13. DON'T ask for a refund. I don't care if your burger is blue, or your drink is slimy. You can have a replacement, but T-Reds annoy my managers.
14. If I'm mopping, walk AROUND the wet area. You trodding through it in your dirty great sneakers defeats the purpose of mopping!
15. If I bust my ass to get your kid the correct happy meal toy they want, get them to say thankyou.
16. Any major problems? Tell the manager. I don't give a crap.
17. If I'm heaps busy, LEAVE ME THE HELL ALONE. I can't multitask beyond about five things at once.
18. If you complain about your table being dirty, remember, it's people like YOU leaving your crap all over the place that makes me have to clean everything and as such your table is my last priority.
19. Always say thankyou, THEN I'll smile.
20. Never ever EVER order a deli roll. and then have the hide to complain about any delays. It shits me how you order one and then complain about the five minute wait!
21. My 'religion' forbids me serving you if:
- you smell bad (yes I can smell you from here, and it reeks)
- you're morbidly obese
- you have fifteen children
- you have a goddamn One Card, they annoy me because getting the manager to check the card adds to my times...

 

[dood09]

1. Don't ask for more then $80 cash out, my stupid POS system won't let me do it without manager approval, which is painful
2. Don't ask for burgers without stuff. Pick it off yourself, lazy!
3. CLEAN UP YOUR GODDAMN MESS. I LOATHE BEING THE ONE STUCK ON DINING ROOM.
4. If you vomit all over the place, have the courtesy to tell us.
5. If there's a wet fucking floor sign, don't pretend to trip over.
6. If I give you change in smaller currencies, get over it.
7. DON'T COME UP TO THE COUNTER NOT KNOWING WHAT YOU WANT.
8. DON'T CHANGE YOUR MIND HALFWAY THROUGH.
9. DON'T ARGUE WITH ME, I DON'T DETERMINE COSTS OF FOOD.
10. No, you can't have your goddamn drink without ice!

WHAT A BRILLIANT THREAD...

I always do this. (mainly for lolz, and a fresh burger)

 

[supercalamari]

Well I can't blame you if you genuinely want something fresh or really hate pickles etc., but it can get annoying if there are ten modified burgers in the one order.

 

[shinji]

lol.!

my friends & I today, we went to bondi beach. Maccas; we ordered 100 softserve cones. hahah

it took so many of us to finish it. XD
ended pu eating 10... that was my limit. o.o

 

[katietheskatie]

ew

the other day i had what i'm pretty sure was my most wtf customer interaction ever. i work in like, a hotel lobby bar which is next to this buffet restaurant, so i get heaps of people coming up and asking me about it (as opposed to just walking into the restaurant, but hey)

so this couple comes up to me, and the lady is pregnant. they're like

"oh so it's like seafood night?" (which it is on weekends)
"um yep, friday saturday and sunday"
"well i can't eat seafood! everyone else wants it but i can't! what am i supposed to do?"
"well, the bar has an a la carte menu, if you like you're welcome to order something from that and we'll bring it to your table"
"fuck that! what, i'm supposed to have like, a fucking sandwich while everyone else is eating seafood?" and they just keep interrupting me and yelling at me while i tried to explain she could order whatever she wanted, and they stormed off while going on about how it was bullshit or whatever.

so i brought them over a couple of beers a few minutes, and the dude just glared at me
"i can't fucking drink this now, i don't want it"
and i was like "oh okay, why?"
"because i assumed from our conversation that you realised that we wanted a table, but obviously you didn't get that and you didn't book us a table, and now it's full and we have to go out to get dinner. so big fucking use this beer is to me now, i'm not paying for it"

and they just mutter at each other about how incompetent i am, and i can see them staring at me from the bar, then they get up and leave. right. abuse me because you think a restaurant is full of shit, and then crack the shits at me because i thought you clearly loved the idea and wanted a table. fucking morons.

 

[katietheskatie]

also, don't call the bar if you want more towels/to make a hotel booking/your air conditioner isn't working/you want to know about bus timetables/any other random shit you could think of. seriously, do you think i know how to fix your remote control? you do know reception exists, right?

 

[supercalamari]

lol.!

my friends & I today, we went to bondi beach. Maccas; we ordered 100 softserve cones. hahah

it took so many of us to finish it. XD
ended pu eating 10... that was my limit. o.o

The last time I went to Bondi Beach maccas the asian woman on front counter wouldn't give me a cup of water even though I'd bought food too, if I tried to do that to a customer my shift manager might growl at me...

 

[supercalamari]

also, don't call the bar if you want more towels/to make a hotel booking/your air conditioner isn't working/you want to know about bus timetables/any other random shit you could think of. seriously, do you think i know how to fix your remote control? you do know reception exists, right?

Don't you just hate customers that left their brains in their suitcase/car/hotel room?