Pharmacy:
1. When I ask politely "if you've got your medicare card on you..." it's not because I think you're trying to cheat the system. I don't care if you've "been coming here for ages, I should be on the computers" but IT'S THE LAW. It's my job to check and there are signs all over the counter saying this. Doctors sometimes make mistakes, people get new cards... and then who'd be the first one to bitch about paying more because your card number came up wrong?
2. Do not get aggressive with me because the pharmacist won't sell you whatever drug you're after.
3. Please don't completely muck up all the shelves and sunglasses stands. If you do, try and at least look apologetic about it?
4. Unless you buy something big/heavy, most pharmacies will put your purchase in a paper bag. When I ask "would you like a bag for that?", it's almost always referring to a paper bag. So if you would like a plastic, no worries, just please ask BEFORE I've taped up your pills and scripts in a paper bag. The first few times, no biggie. But when you're a regular customer and this happens every time, it gets annoying.
5. If there's just me and the owner there and the doors are down, we're closed and only let you in because of his goodwill. Once you've paid, don't hang around trying on sunglasses because we're CLOSED. Go home so I can do the same! I don't get paid to hang around while you do.
this. ESPECIALLY number 2.
6. No, i dont know where every single product in the shop is, and no, i dont know what the purpose of every single product is. I'm not a pharmacist.
7. Dont get aggressive when i ask you to repeat your surname. Its not my problem if you are incoherent, have an accent, have an unusual surname, or if the pharmacy is just generally too noisy to hear.
8. When its 5pm and im about to walk out with my handbag and go home, do NOT come up to me asking for help with a product.
9. Dont be rude. Period.
10. Dont have a massive fit and exclaim that we never called your name out when you find out your script has been ready waiting for over 20 minutes. We always call out names, and its not our problem if your hearing is failing or you weren't present at the time we called your name.
11. Don't talk to me as if im retarded when i ask you to repeat the name and nature of a product that is relatively unknown.
12. If a product is out of stock, its out of stock. Don't have a go at me, i dont order the stock. This goes also goes for out-of-stock prescriptions.
13. Do not throw your money on the counter/at me.
14. Dont ask me where the jellybeans are. Theyre literally right under your nose.
15. Dont spend a million years making up your mind about which product to buy while you can see that im standing there waiting to put it through the register for you.
16. Dont tell me your life story when you can see that there is a massive queue of customers waiting to be served. (this especially goes for the elderly)
17. Dont ask for your senior's discount once ive rung off the sale, given you your products and your receipt. If you do this, i will lie and say that the products didnt discount to avoid having to refund them and put them through the register again.
18. Dont bullshit me and say that yesterday the product was advertised cheaper than what it was today. I wont waste my time, i will simply get the manager to deal with you.
19. Dont pay for tic tacs or a pocket-sized pack of tissues with a $100 note.
20. Dont ask for the generic brand, or give me your concession card once your medication has already been processed by the pharmacist. If you wanted the cheaper brand or concession price, you should have told the person who took your scripts in the first place.
21. Dont ask me if i think an EXTREMELY ugly bracelet or disgusting perfume is nice. I will simply agree with you to make a sale.
if not then ill tell them to go to self serve or express
