The Woolworths Thread (2 Viewers)

[lordtopcat]

We were told a couple of months ago that soon they will be introducing security locks to all slicers, and only the Deli manager and the trained slicers will have the key to operate it. Although knowing the kind of person our Deli Manager is, she'll just leave the key IN the slicer

 

[PyroTek]

that's like us and forklift/electric pallet jack keys, either in the machine or in the storemans desk.. easy sauce!

 

[yoddle]

Or, as in our store, the supervisor spends half the day on express.

Oh gosh yes. I was always drawn by an invisible moral guilt trip to register 15 every time it got busy, but as soon as i did i would regret it instantly as you get customers who ignore the "queue here" sort of operation and you can never leave!

Hence my desperation to always fully man express.

Just called in 12 - 7.15 to get taught how to lock up as duty manager! I'm with the SM until he goes home at four/five and then on my own from five til close. He's putting me in the system and getting me numbers for all the appropriate stuff. Although he's one of those people who do things his own way with disregard or ignorance of procedure, so I think I might double check everything I do with the SSO on Monday, and plus I don't think he knows how to do a pick up, but I'll have to do one at five!?

 

[T 360]

Hey Guys,

Straight after my week off, here is my roster:

Monday 7.30-1.30(SCO)
Tuesday 7.30-1.30(SCO)
Wednesday 9-2(Operator)
Friday 7.30-1.30(SCO)
Saturday 8-12(Operator) 12-1(Meal)1-6(SCO)

Now,I haven`t done self-serve open in a couple of months,so Do I have the procedure right? I`m thinking:

1. Put Money in SCO Despensers
2.Sign on Machines
3. Press ATM Monitor -> ATM Reset
4. Print ATM Cash Management Report
5. Turn on Lane Light

However,I`m not sure if I have steps 3 & 4 around the right way?

Thanks Heaps!

 

[lordtopcat]

Ugh between the flags coming up in the next couple of weeks.

What fun!

 

[jirwin]

Ugh between the flags coming up in the next couple of weeks.

What fun!

What's between the flags?

 

[ekul444]

Now,I haven`t done self-serve open in a couple of months,so Do I have the procedure right? I`m thinking:

1. Put Money in SCO Despensers
2.Sign on Machines
3. Press ATM Monitor -> ATM Reset
4. Print ATM Cash Management Report
5. Turn on Lane Light

However,I`m not sure if I have steps 3 & 4 around the right way?

Thanks Heaps!

yep thats all right (and 3&4 ar in right order), however im not sure we have to print the Cash Management Report in the morning... (we print them at night, but I havent opened since WoWPOS SCO so maybe you do it in the morning too...) it wouldnt hurt to i suppose - better to be safe and just do it anyway

 

[T 360]

yep thats all right (and 3&4 ar in right order), however im not sure we have to print the Cash Management Report in the morning... (we print them at night, but I havent opened since WoWPOS SCO so maybe you do it in the morning too...) it wouldnt hurt to i suppose - better to be safe and just do it anyway

I know we do have to print the reports. I`ve taken them upstairs before. The last few times I have done SCO Mornings,The Supervisors have done the opening procedure.

Thanks Heaps!

 

[PyroTek]

What's between the flags?

A video on compliance. We watched it, but it pretty much said "do your job like you are told to and you wont get in crap" - except spread that over 15 mins.

 

[wixxy2348]

Ugh between the flags coming up in the next couple of weeks.

What fun!

A video on compliance. We watched it, but it pretty much said "do your job like you are told to and you wont get in crap" - except spread that over 15 mins.

Biggest crock of shit ever. -_-

 

[jgibson0011]

however im not sure we have to print the Cash Management Report in the morning... (we print them at night, but I havent opened since WoWPOS SCO so maybe you do it in the morning too...) it wouldnt hurt to i suppose - better to be safe and just do it anyway

I did an open SCO shift last week and was told by my supervisor not to do the Cash Management Report

 

[T 360]

I`ll double check tomorrow.

 

[SS-champion]

Went to a coles store today that had self serve registers. Personally, I found them MUCH easier to operate compared to the ones we have. They were NCR registers, the coins and notes go down below the scanner, and the mechanism for accepting change is different (its like a bowl rather than a slot). Anyway, I actually enjoyed using them. Hope Coles are planning on rolling them out to every store. I've heard that they are still only trialing them...but not sure.

Yeah I also like the Coles self-serve. It's cool how you just throw the coins into the bowl. lol

I'm pretty sure they aren't still trialling them. I've seen them in quite a few new/refurbished stores.

 

[iMatthew]

You don't need to print anything for SCO Open.

All I do is:

- Put money in dispencer

The SCO machines automatically sign themselvs on in the morning, so no need for me to do it

 

[milocole]

So whats my Register ID? Do you need to create one? or is it the same as my clock/on code?
Its just I was thrown on reigisters the other day when the queue started to reach apparel and was given no training? One of the Buisness Managers was on the register next to me and just told me that its pretty easy, just follow the prompts. True BigW style really.

 

[sendreplyfwd]

I know that box 3 gives access to the supervision privileges, but does anyone know what box 4 gives access too, let alone boxes 5-8.

In our store i remember only a manager or duty manager could authorise a cheque on WOWPOS, normal supervisor numbers didnt work so could be something like that.

 

[townie]

yeah, i think level 4 is for certain things, like i think if you tried to reduce something to 1c you'd need manager numbers. I know on the old registers (with the key) u needed a manager number to force a no-sale in the middle of a transaction.

 

[babikakez]

Some of our operators only have level 1 - so whats level 2?

 

[PyroTek]

could be smokeshop? or possibly the ability to open a drawer without having to do a sale or something?
Maybe it used to be used for something, such as RTC's or something?

 

[babikakez]

Possibly could be smokeshop - I know I was restricted from smokeshop before I became smokeshop operator.

RTC is in sup menu, and everyone can do no sale as long as its not in training mode.