Did 7.30-16.30 today s/vision...was so FUCKED!
Everything was going well till the idiot trainee supervisor showed up at 10. I had everything organized, breaks written on the grid to be GIVEN AT THAT TIME so we dont get raped, registers assigned to how I wanted them, everything tidy. So I go to lunch at about 10.30 and I said to her, MAKE SURE you send people on their breaks at the given time I gave them, and put people on registers that is written next to their name. I filled out the express alert list but we seriously havent had to use it in 6 weeks (there is a time record upstairs hahaha) we're up to 35 days I think..so I said you definatly wont need to use it.
So it was about 11.00am and I was having lunch and she asked me to ring, and shes like 'OMG its so busy what do I do'? I was like uhhh, get someone out to a larger register, cos I knew all the express register were open at 10am anyway. And she just goes uhmm ok and hangs up. Then 10 minutes later she calls all departments express alert, and called the SSM to assist in the service area, so I'm thinking there is NO way it can be that busy the grids were fantastic I EVEN did the rosters (well, helped) so I went down there and her face is all red and shes stressing out cos there were heaps of trolleys lined up and there was NO ONE at express. I said WHY did you call all department express alert? Then she goes look at all the trolleys, so I showed her the grids where I had wrote next to the express people in red what large register they would go on if it were busy, and she said...I didnt think we were allowed to do that? I was like WTF ARE YOU KIDDING ME?! She had bake house and produce people on large registers while no one in express were serving, self serve EMPTY. So I sent them back and by that time it was quiet. SSM have her a pounding, so did I..I felt bad but she had fucked the whole day up cos no one was sent on their breaks at the allocated time. She's obviously not ready to be a supervisor..will have to tell the CSM tomorrow =(
And the place was a mess, there was NO reason to call an express alert..GRRRRR!
1 week left of 3IC =( have enjoyed it so much!